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FREQUENTLY ASKED QUESTIONS PAGE BIDDING How do I bid? You can place bids on-line, by fax or post, but not by telephone. When do I know if I was successful with my bids? As soon as the auction has been held invoices will be sent out to successful bidders by post or e-mail. When do I get the lots I have been invoiced for? We will despatch the lots as soon as payment has been cleared through our bank. We will then advise you how and when your lots were despatched.
SENDING IN MATERIAL What’s
the difference? Describe the material yourself and place your own reserve, in £'s sterling, on it and there is no ‘lotting’ or description charges. Please make descriptions clear and accurate, and reserves realistic. How
do I do it? Package
‘lots’ individually complete the enclosed ‘Entry’ form, tick the box
marked ‘USE OWN DESCRIPTIONS YES’ and enclose it with the
material you send us and we do the rest. I’m not very good at
describing things. What do I do? Fill
in your name and address etc on the ‘Entry’ form, tick the box marked ‘USE
OWN DESCRIPTIONS NO’, enclose the form with your material and we will
describe the material for you adding what we believe to be a suitable reserve. What can I send you? At this time we will only be accepting items to do with stamps and stamp collecting, i.e. Single stamps, sets of stamps, collections in stock books or albums, covers, literature etc. How much material can I send you? You can send in as much material as you wish. If it can’t all be fitted into one auction the balance will appear in the next auction. How do I know you have received material I sent you? As soon as material arrives the entry form is date stamped with the date of arrival. The contents of the package is then compared to the details on the entry form, if all is correct then the material is entered into our database, the form is then signed and returned to you as a receipt. Sounds
good, but what does it cost? Describe the material yourself and all you pay is 10%
commission on sold lots. How do I get paid? Payment is made on sold lots by cheque, in pounds sterling, after 21 days of the auction subject to revenue being received and cleared from the purchaser, less commission charges etc. What about Charity lots? Charity lots are sold, at the auctioneers discretion, commission free providing the cheque is made payable to a recognised charity, details to be provided by the Vendor. The cheque is then sent to the vendor for forwarding on. The only charge will be a £1 handling fee. When’s the closing date? There is no actual closing date
for entering materials into our auctions, as material is received it is entered
into our database and will appear in the first available auction. So when is the auction? The auction will take place at
12 noon on the day stated on the Auction catalogue page. How do I get a catalogue and how much are they? There is no charge for auction catalogues, just ask for a copy. Vendors automatically receive a copy with their auction lots indicated. Anything else I should know? Yes. We advise you to read the terms and conditions for entering material into our auctions. View Catalogue on Line Order Catalogue by Post Buyers Terms & Conditions How to Send in Material Vendors Terms & Conditions.
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